Right.
I've been using the Macbook Pro for a couple of months now and I'm finding it just as reliable as a Windows based PC. Staying with the built-in hardware and software does keep it pretty stable, and granted, it does come with lots of core function that works well, but start doing your own thing with it and you're just as likely to get problems as with any computer. The magic "just works" ideal is a myth.
Whether it's strange hangs when you put a usb drive in, delays when you start dragging some file around, or mysterious inability to open things like system preferences, it's not immune to problems.
I think the general belief that it's better is based on the fact that out of the box, it really does come with just about everything you need to be productive. The web cam is built into the screen, as is the mic and speakers. Mail, calendaring, web browsing, entertainment and other software are in place and work with the hardware. They should though - they're all from Apple and tested together. For most users it's great because as soon as you open the box it's ready to do your thing with. I have to admire that. It's really a good experience.
I'm not slagging Apple or the Mac - I'm just looking at it with more realistic eyes than I started with and seeing beyond the myth. It's a good system and well constructed, but it's not indestructible.
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